Frequently Asked Questions

Papagayo is a beachfront hotel and resort on Jan Thiel Bay that combines contemporary design with island-style comfort. It offers both traditional hotel rooms and resort villas steps from the Caribbean Sea.

The property is situated at Jan Thiel baai z/n, Curaçao in the southern Caribbean.

Guests can choose the Papagayo Beach Hotel for stylish rooms or the Papagayo Beach Resort for spacious villas with large verandas.

Papagayo pairs effortless luxury with on-site nightlife, dining, shopping, and a natural seawater pool, all within a short walk of its private beach area with complimentary beach beds.

Dining choices include Papagayo Beach Club Bar, Beach Club Restaurant, Frietboetiek, and Mojitos and Bites.

Activities span Papagayo Beach Club, Papagayo Beach Plaza, Fundiving Curaçao, Blue Coast Watersports, Group Travel programs, Night Life events, Beach Tennis Curaçao, and an in-house Car Rental service.

Wellness amenities feature direct beach access, a hotel pool, a resort pool, and an area called The Challenge for additional fitness or recreation.

Guests can book the Early Bird Special, Direct Booking Benefit, Local Special, Beach Day, Dive Package, or the All-Inclusive Package.

Yes. Fundiving Curaçao and Blue Coast Watersports operate on-site to arrange scuba dives and a variety of water-sport activities.

Papagayo Beach Club and Papagayo Beach Plaza host vibrant evening events featuring beachfront music, signature cocktails, and lively social atmospheres.

Yes. Papagayo Beach Plaza offers a collection of dining, shopping, and leisure outlets right on the resort grounds.

The resort provides dedicated Group Travel services for coordinated stays and activities.

Yes. The Events section lists Weddings and other Occasions alongside versatile function facilities.

An on-site Car Rental option allows guests to arrange vehicles directly at the resort.

Click the “Check Rates & Availability” button on the Papagayo website to view live pricing and make reservations.

Call +5999 7474 333 in Curaçao, +1 (877) 727-2429 toll-free from the US/Canada, or +31 88 1666 000 from the Netherlands.

Send reservation questions to reservations@papagayo.com.

Yes. Guest feedback confirms that use of the beach area and free beach beds is included with a stay.

According to guests, the villas are less than a five-minute walk from the shoreline.

Reviews praise the villas’ generous spacing, well-kept gardens, and especially the large verandas overlooking the sea.

Visitors note that the resort’s pool contains natural seawater and is a standout feature of their stay.

Yes. The resort advertises Upcoming Events and other custom Occasions in addition to weddings.

The site is available in English and Dutch.

Yes. "Parking" is listed as one of the core amenities for guests staying at Papagayo Beach Resort, indicating that on-site parking is available.

Yes. The Wellness section includes a dedicated Spa where guests can book treatments during their stay.

Yes. Beach Tennis Curaçao operates on the property as one of the featured activities.

Yes. The website provides a Virtual Tour link that lets prospective guests explore the resort online.

The Challenge is a dedicated area within Papagayo’s wellness offerings that provides guests with additional space for fitness and recreational activities beyond the beach, hotel pool, and resort pool.

Yes. The Papagayo website features a newsletter sign-up form where you can enter your name and email address to receive resort news and promotions.

Papagayo Beach Plaza is the resort’s on-site oceanfront hub where guests can explore dining, shopping, and lively island experiences, all just steps from the hotel and beach.

Yes. The website states that Papagayo is "Recognized for Excellence" and is proud to be honored for its unparalleled hospitality and innovation.

Guest reviews report that Papagayo’s staff are friendly and welcoming, helping create a relaxed, upscale atmosphere throughout the stay.

Beach beds are complimentary for guests, but feedback indicates that the number of naturally shaded spots is limited.

Papagayo features two main pools—a hotel pool and a larger resort pool. Guests highlight that the resort pool is filled with natural seawater, offering a unique ocean-like swimming experience.

Yes. The Papagayo website lists Instagram as one of its communication channels, allowing guests to follow the resort for photos, updates, and news.

Yes. The Papagayo website lists Facebook as one of its communication channels, allowing guests to follow the resort’s official Facebook page for news, photos, and special offers.

Yes. Papagayo Beach Hotel provides complimentary cribs upon request, subject to availability at check-in.

Yes. Both Papagayo Beach Hotel and Papagayo Beach Resort list free self-parking for registered guests.

The resort accepts American Express, Visa, Mastercard, and Maestro cards; cash payments are not accepted.

Guests can book Swedish, Thai, deep-tissue, and sports massages, as well as facials, manicures, and pedicures, either in the spa or directly on the beach.

Yes. Papagayo Beach Resort features an on-site casino where guests can spend leisure time during their stay.

Papagayo Beach Hotel collects a refundable damage deposit of US $500 on arrival, which is returned at check-out provided no damage has occurred.

Yes. Each villa apartment comes with full-sized refrigerators, microwaves, coffee/tea makers, and an espresso machine for in-room meal preparation.

Yes. In addition to the main outdoor pool, Papagayo Beach Resort offers a dedicated children’s pool for younger guests.

Yes. In-room massages are available on request, complementing the treatments offered at the resort’s full-service spa and beach massage areas.

Papagayo Beach Hotel requires guests to be at least 21 years old to check in, while Papagayo Beach Resort accepts guests who are 18 or older.

Yes. The health club at Papagayo offers scheduled fitness sessions, including dedicated Pilates classes, for guests who wish to maintain their workout routine during their stay.

Yes. Papagayo Beach Hotel includes an on-site grocery/convenience store where guests can pick up snacks, beverages, and everyday necessities without leaving the property.

Papagayo Beach Hotel contains 154 guest rooms, while Papagayo Beach Resort offers 80 two-bedroom villa apartments.

Yes. The property lists dedicated concierge services to assist guests with tour arrangements, reservations, and other stay-related requests.

Yes. Papagayo can arrange airport transfers for guests at an additional charge; contact the property at least 24 hours before arrival to schedule pick-up and confirm pricing.

The resort’s front desk is staffed daily from 8:00 AM to 11:00 PM. Guests expecting to arrive after 11:00 PM should notify the property in advance so that check-in instructions can be prepared.

A daily buffet breakfast is offered for USD 28 per person. Guests can enjoy the meal at one of the resort’s main dining venues before starting their day.

Yes. The resort features a dedicated kid’s club and a separate children’s pool, giving younger guests supervised play and swim options during their stay.

Yes. Villa guests are asked to pay a refundable damage deposit of USD 500 upon arrival, which is returned at check-out after a satisfactory inspection.

The resort is approximately a 15-minute drive from downtown Willemstad, making it easy to explore the city’s shops, restaurants, and historic sites.

Rooms feature air-conditioning, free Wi-Fi, a flat-screen cable TV, work desk, sofa, in-room safe, and a modern bathroom stocked with complimentary toiletries.

Yes. Both Papagayo Beach Hotel and Papagayo Beach Resort list laundry service among their core guest amenities.

The hotel provides a daily buffet that includes Continental and American selections.

The property accepts American Express, Visa, and Mastercard; cash payments are not accepted.

The resort is roughly 11 miles from Curaçao International Airport, about a 25-minute drive.

Yes. Both Papagayo Beach Hotel rooms and Papagayo Beach Resort villas offer free Wi-Fi, and guests can also connect at no charge in public areas across the property.

Yes. Laundry service is listed among the core guest amenities, allowing visitors to have clothing washed or dry-cleaned during their stay.

Yes. Hotel rooms include an iron and ironing board, while villa guests can request them from housekeeping whenever needed.

Daily housekeeping is offered for all guest rooms and villas, ensuring fresh linens and tidy spaces throughout a stay.

No. Both Papagayo Beach Hotel and Papagayo Beach Resort operate on a cash-free basis and accept only major credit cards, including American Express, Visa, Mastercard, and Maestro.

No. The property’s stated policy specifies that neither pets nor service animals are allowed in the hotel or resort accommodations.

Yes. All guest rooms at Papagayo Beach Hotel and every villa at Papagayo Beach Resort are equipped with an in-room safe.

Yes. The resort supplies complimentary beach towels alongside sun loungers on Jan Thiel Beach.

Yes. All 154 hotel rooms are equipped with a refrigerator for guest convenience.

Yes. The Papagayo Beach Club restaurant lists dedicated vegetarian dishes among its regular offerings.

Each Papagayo Beach Resort villa apartment contains two separate bedrooms, giving families or small groups private sleeping space while sharing common living areas.

Guest feedback notes that the resort’s villas measure roughly 140 m², providing generous indoor–outdoor living space and a wrap-around veranda.

Guests can book King Rooms with Ocean View, Ocean Front, Garden View, Boulevard View, or Lobby View, allowing them to choose the outlook that best fits their stay.

No. These facilities are shared with an adjacent property, so both Papagayo guests and visitors from the neighbouring complex may use the pool, beach area, restaurants, and bar.

Yes. Reservations that include more than nine rooms are subject to different policies and may incur additional fees compared with standard individual bookings.

Papagayo Beach Hotel welcomes guests from 3:00 PM and requests check-out by 12:00 PM. At Papagayo Beach Resort, the front desk is staffed daily between 8:00 AM and 11:00 PM; guests arriving after 11:00 PM should contact the property in advance so late check-in instructions can be arranged.

Roast Gastrobar is located beside the resort pool and specialises in international cuisine.

Yes. Every villa apartment at Papagayo Beach Resort is fitted with a full-size refrigerator, microwave, coffee/tea maker, and an espresso machine for in-room beverage preparation.

All standard room categories at Papagayo Beach Hotel feature one king-size bed.

Yes. Papagayo Beach Hotel features an on-site casino where guests can enjoy gaming and entertainment during their stay.

Papagayo Beach Hotel offers guests a choice of 10 on-site restaurants serving breakfast, lunch, dinner, light bites, and international cuisine.

Yes. The resort’s activity list notes a golf course located within 3 km of Papagayo, giving golfers an easy nearby option.

Yes. The description for Papagayo Beach Hotel confirms that both outdoor pools are outfitted with sun loungers for guest use.

Yes. Papagayo Beach Hotel lists its accommodations as non-smoking rooms.

Yes. Sakura by Papagayo is listed in the Dining section as an extra on-site restaurant option for guests.

C-Spa is the resort’s full-service wellness facility where guests can book massages, facials, manicures, pedicures, and other spa treatments.

No. Property information specifies that cribs (infant beds) are not available in the resort’s villa accommodations, although they are offered in Papagayo Beach Hotel rooms.

Booking data shows each villa includes one queen bed and three twin beds, accommodating five or more guests comfortably.

Yes. The Offers page lists an "ABC Islands Offer" among Papagayo’s Exclusive Offers, providing a dedicated discount for guests from Aruba, Bonaire, and Curaçao. Full details and booking instructions are available in the Offers section of the website.

Yes. Each villa’s open-plan kitchen is equipped with a microwave and a dishwasher for convenient in-villa meal preparation.

Yes. All 154 rooms at Papagayo Beach Hotel are fully air-conditioned to ensure a comfortable indoor climate year-round.

Yes. Every villa offers a spacious porch that opens out from the lounge, providing an outdoor living area with garden or ocean views.

Yes. Guest bathrooms at Papagayo Beach Hotel are fitted with modern rainfall showerheads along with complimentary toiletries.

No. Property information confirms that no extra beds are available in either the hotel rooms or the resort’s villa accommodations.

Yes. Every guest room at Papagayo Beach Hotel is equipped with a tea/coffee maker so guests can prepare hot beverages at their convenience.

Yes. The villa description specifies that toasters are available upon request for guests who need them during their stay.

Yes. Each villa bathroom includes a separate tub and a walk-in shower fitted with a rainfall showerhead for added comfort.

Yes. Papagayo lists a dedicated health club called The Challenge, where guests can access fitness equipment and attend scheduled classes such as Pilates during their stay.

House rules state that children of all ages are welcome, but anyone aged 2 years and above is charged the adult rate when staying at Papagayo Beach Resort.

Yes. Every villa bathroom includes a hair dryer along with complimentary toiletries.

House rules list check-in from 4:00 PM and check-out by 12:00 PM at Papagayo Beach Resort. Guests planning to arrive after the front desk closes at 11:00 PM should contact the resort in advance so late check-in arrangements can be prepared.

Yes. Papagayo Beach Hotel lists on-site ATM and banking services, allowing guests to withdraw cash or handle basic banking needs without leaving the resort.

Yes. Papagayo Beach Resort offers babysitting services for an additional charge, giving parents the option of supervised care while they enjoy other activities.

Yes. Papagayo Beach Resort features an on-site hair salon, so guests can book haircuts, styling, or other salon services during their stay.

Yes. Papagayo lists multilingual staff among its core amenities, ensuring assistance is available for international guests in multiple languages.

Yes. Papagayo Beach Resort includes an on-site gift shop where guests can buy souvenirs, essentials, and travel items during their stay.

Yes. Papagayo’s online booking form lets guests reserve VIP Cabanas for two people in three categories—Regular, Waterfront, and Ocean Front—so you can choose the setting that best suits your beach day.

Yes. The accommodation list includes Two-Bedroom Villas with Ocean View alongside Garden-View options, giving guests the choice of a sea-facing stay.

Yes. The accommodation list includes a Four-Bedroom Royal Suite at Papagayo Beach Resort, providing an expanded option for bigger families or groups.

Yes. Papagayo Beach Resort offers a pre-order grocery service that can stock your villa with selected items so everything is ready when you check in.

Yes. Guests can rent jet skis or book hydro-flight sessions directly through the resort’s Blue Coast Watersports team.

Yes. In addition to treatments at Laman Spa & Wellness, guests can book Thai and other massage styles right on the beach.

Papagayo Beach Resort’s casino houses eight gaming tables, 142 slot machines, and also hosts bingo sessions for guests seeking evening entertainment.

Yes. Resort amenities state that villa guests enjoy direct evening access to Papagayo Beach Club, making it easy to stroll from the accommodations to the beachfront venue after dark.

Yes. Papagayo Beach Resort lists complimentary gym access that includes guided group fitness classes for all registered guests.

The colorful villa interiors were styled by Dutch designer Suzy Visser in collaboration with the design brand Moooi.

Yes. Papagayo Beach Hotel lists a front-desk safe where guests can leave valuables for added security during their stay.

For questions regarding open positions or the application process, contact Human Resources at jobs@papagayo.com.

Happy Wine Hour takes place every Monday and Thursday from 5:00 PM to 6:00 PM at Papagayo Beach Club.

The resident-only Local Special includes a preferred local rate, optional breakfast upgrade at a special price, late checkout based on availability, full access to the infinity pool and beachfront areas, complimentary parking, and fast Wi-Fi.

Guests must email a photocopy of their local ID along with their booking details to confirm eligibility for the Local Special.

Submit a written request by email to reservations@papagayo.com, including your full name, address, telephone number, and proof of identity; Papagayo may respond by email, phone, or another suitable method.

Standard check-in is 3:00 PM for the hotel and 4:00 PM for the resort. Early check-in can be requested at least 48 hours before arrival by emailing reservations@papagayo.com; approval is subject to availability and an additional fee.

Yes. The front desk can book taxis for restaurants or activities, and a public bus stop is located directly across from the hotel and resort for service into town.

Yes. The Van der Tweel supermarket is located at Papagayo Beach Hotel and is open daily from 07:30 to 21:00 for groceries and essentials.

Guests staying in a Papagayo Beach Resort villa can pre-order a Starter Grocery Package for USD 80 or a VIP Grocery Package for USD 175. Hotel guests may request a Mini-Bar Starter Package for USD 18. All orders should be emailed to reservations@papagayo.com before arrival.

Yes. If you inform the resort of your allergy, diet, or religious restriction at least 48 hours in advance via reservations@papagayo.com, the team will adjust the items in your grocery package accordingly.

Yes. If you provided a USD 500 deposit at check-in, Beach Club refreshments can be posted to your room or villa account and settled during check-out.

Yes. A dedicated disabled toilet is located on the right side of Papagayo Beach Club, beneath the stairs that lead up to Papagayo Beach Plaza.

Yes. The resort provides a fully equipped meeting room featuring a wireless smart TV, flipchart, air-conditioning, fast Wi-Fi, and flexible furniture layouts, with optional food and beverage service available on request.

Yes. Papagayo can arrange room or villa decorations, a celebratory cake, fresh flowers, a bottle of wine, or even in-room breakfast for birthdays, anniversaries, or other milestones. Send the details of your request to sales@papagayo.com and the team will coordinate the perfect surprise.

A one-way private transfer between Curaçao International Airport and Papagayo costs USD 55 plus 7% tax for up to four passengers; larger parties or transfers requested after 22:00 incur additional charges.

Nanny or babysitting service can be booked through the front office or reservations@papagayo.com at a rate of USD 20 per hour.

Yes. You may note preferences such as beachfront, pool-side, upper level, or minimal stairs at the time of booking, and the team will do its best to honor them, although exact locations cannot be guaranteed.

Hotel rooms include an electric kettle, while resort villas provide both a kettle and a microwave, allowing parents to warm bottles easily in either accommodation type.

Papagayo Beach Club is open daily from 07:00 to 23:00.

Day visitors pay USD 6 (ANG 10) per person for access and use of beach chairs, while registered hotel and resort guests enter free of charge.

Guest televisions are pre-loaded with 57 channels that include programming from multiple countries.

All outlets supply 220 V. If you need to convert 110 V plugs, the front desk can provide an adapter on request.

Yes. The on-site gym grants guests free use of its sauna and infrared cabin in addition to fitness equipment and group classes.

Bedrooms in every bungalow have air-conditioning, while the central living area is cooled by fans only and does not feature A/C.

Happy Beer Hour is held every Wednesday from 6:00 PM to 7:00 PM at Papagayo Beach Club. During this hour guests can buy one Amstel Bright beer and receive another one free of charge.

The Ocean Front VIP Cabana costs USD 120 (210 XCG) and covers two guests. It includes a bottle of Prosecco, a fruit platter, a snack platter, water for two, cold-towel service with towel refreshment during the day, and privacy curtains.

Papagayo will hold a reserved VIP Cabana for 30 minutes after the booked start time. If guests have not arrived within that window, the reservation is cancelled automatically.

Current vacancies list a Front Desk Agent, Bus Driver, Casino Back Office Assistant, and Housekeeping Coordinator.

Select the vacancy of interest, click “View Vacancy,” then submit your CV and a short motivation letter through the online form. Candidates may also send an open application with their CV and motivation to jobs@papagayo.com.

Yes. Papagayo Rewards lets members collect points that unlock four tiers—Explorer (10,000 points), Silver (10,001–40,000 points), Gold (40,001–80,000 points), and Platinum (80,001 points and above). Benefits range from welcome gifts and drinks to VIP cabanas, complimentary meals, free nights, and exclusive discounts.

Complete the online sign-up form linked on the Papagayo website, follow the email instructions that arrive after registration, and fill in all requested personal details so the team can tailor future rewards to you and your employees.

During International Pride Month, Papagayo Beach Hotel offers a special staycation rate of USD 152 per room per night that includes breakfast for two. A third guest can be added for an additional USD 48 per night.

Papagayo identifies ten core values: Excellence, Teamwork, Customer Focus, Integrity, Environmental Stewardship, Early Adopters, Respect, Growth and Learning, Passion, and Community Engagement.

Papagayo’s mission is to provide an unforgettable Caribbean vacation experience that exceeds expectations for guests and employees alike, blending modern comfort with exciting activities in a serene beachfront setting.

Papagayo Beach Restaurant features Beach BBQ on Tuesdays, an Indonesian buffet on Thursdays, Burgers and Beers on Saturdays, and Sushi with Sparkling Wines on Sundays.

Bro Men's Fashion at Papagayo Beach Plaza is open daily from 10:00 AM to 6:00 PM, offering beach, sporty, and casual menswear along with accessories.

Papagayo secures online data with SSL encryption during transmission and stores it on databases protected by firewall technology, physical access controls, and other security measures.

Yes. The site uses cookies to evaluate and improve functionality; you can block cookies in your browser settings, but certain personalized features may then be unavailable.

Yes. Papagayo Beach Plaza houses a tattoo shop staffed by professional artists. Opening hours are Tuesday–Friday from 12:00 PM to 6:00 PM and Saturday from 12:00 PM to 4:00 PM; the shop is closed on Mondays and Sundays.

The Promised Love package—designed for two guests—grants private pool access with a wedding gazebo setup, floral décor, large LOVE letters, a chef-selected three-course dinner, a bottle of champagne or wine, a private waiter, professional photography, and a one-night stay at Papagayo Beach Hotel (upgrades subject to availability).

Cherished Celebration accommodates up to 10 guests and features exclusive private-pool use for ceremony and reception, floral décor, bridal bouquet and boutonniere, welcome drinks, Papagayo buffet, a two-hour open beer-and-wine bar, wedding cake, four hours of professional photography, a DJ, and a complimentary overnight stay for the couple.

Yes. Papagayo Curaçao maintains a formal Sustainability & Environmental Report along with a detailed Sustainability Policy that outline how the resort reduces environmental impact and promotes responsible tourism.

Breakfast is served daily from 7:00 AM–11:00 AM, lunch from 11:30 AM–5:00 PM, and dinner from 5:30 PM–10:00 PM. Small bites are available 11:00 AM–midnight, and room-service operates 7:00 AM–11:00 AM for breakfast and 11:30 AM–11:00 PM for other items (hotel only).

Yes. All quoted rates from the on-site Best Value Car Rental include liability insurance and Curaçao’s 9 % tax.

Oat Concept Store at Papagayo Beach Plaza specialises in sustainable, fair-trade, and eco-friendly products and is open daily from 9:30 AM to 5:30 PM.

The resort’s in-house desk is run by Best Value Car Rental, allowing guests to pick up and return vehicles directly on the property.

Yes. Alongside eight gaming tables and 142 slot machines, the casino schedules regular bingo sessions for guests seeking a different style of game play.

Papagayo Beach Hotel reservations may be cancelled free of charge up to 2 days before arrival, while Papagayo Beach Resort villa bookings can be cancelled up to 28 days prior to arrival. Cancellations submitted after these deadlines incur the full cost of the stay.

Standard check-out is 12:00 noon. Late check-out is available on request; the fee depends on the hour selected and departures after 18:00 are charged as an extra full night. Availability is confirmed at the front desk on the morning of departure.

Yes. Both Papagayo Beach Hotel and Papagayo Beach Resort provide a guest shower facility for this purpose. Guests should sign up at the front desk at least one day before leaving to reserve a time slot.

You may indicate a preference for adjacent rooms or villas when making your reservation, and the team will do its best to honour the request, though exact placement cannot be guaranteed.

No. Papagayo is not an all-inclusive property, but guests may purchase optional meal plans: breakfast for USD 28 per person per day, half board for USD 70, or full board for USD 100 (drinks excluded).

Papagayo Beach Hotel offers an elevator near the lobby and can assign rooms close to it on request, but no fully adapted (wheelchair-accessible) rooms are available. The villas at Papagayo Beach Resort are not easily accessible for disabled guests.

Hotel rooms accommodate up to three people in total (adults or children). Resort villas vary by category, with capacities ranging from five to ten guests.

Yes. A deposit of USD 100 is required for incidental charges, or USD 500 if you wish to charge food and beverages to your room or villa account. The deposit can be paid by credit card or in cash.

Yes. Mosquito nets can be supplied on request for guests staying in the resort villas or hotel rooms.

Yes. A refundable deposit is always collected on arrival: USD 100 for incidental room charges, or USD 500 if you wish to charge food and drinks to your room or villa account. The deposit can be left by credit-card pre-authorisation or in cash and is released at check-out once all charges are settled.

Yes. Mosquito nets are stocked by Housekeeping and can be supplied to any villa upon request.

The hotel has an elevator in the lobby that allows wheelchair users to reserve rooms close to the lift, but no guest rooms have full disability adaptations. The resort’s villas involve steps and are therefore not easily accessible for wheelchairs.

Yes. Front-office staff can book a wide range of activities for you—including dolphin swims, buggy or jeep adventures, boat trips to Fuik Bay, and other regional excursions—so everything is organised before you head out.

Yes. Guests can ask the front desk to print documents, forms, or other materials during their stay.

The five-bedroom Presidential Suite includes its own private pool, a stone-tiled terrace with sun loungers, an outdoor shower, and a spacious covered patio designed for open-air dining and lounging with ocean views.

Cocktail Happy Hour runs from 6:00 PM to 7:00 PM at Papagayo Beach Club, during which guests can enjoy handcrafted cocktails at special happy-hour pricing.

Guests can schedule treatments by clicking the “Book now” link on the C-Spa page of the Papagayo website; the online form lets you select a service, preferred time, and receive instant confirmation.

Yes. The hotel lists a staffed front desk with check-in available at any time after 3:00 PM, indicating 24-hour reception service.

The All-Inclusive Package covers three meals a day—breakfast from 7:00 AM–11:00 AM, lunch until 5:00 PM, and dinner from 5:30 PM–10:00 PM—plus a selection of alcoholic and non-alcoholic beverages served with each meal at no extra charge. It is sold at a fixed price so guests do not have to pay separately for food or drinks during their stay.

The Direct Booking Benefit includes a complimentary welcome drink, priority room assignment, free late check-out (subject to availability), and exclusive access to special rate promotions that are not offered through third-party travel sites.

Walk in Closet sits within Papagayo Beach Plaza and is open daily from 10:00 AM to 8:00 PM, offering unique clothing and accessory collections.

Rebels is the boutique for fashionable clothing, chic swimwear, jewelry, and décor; it welcomes shoppers every day from 10:00 AM to 6:00 PM.

The tattoo studio employs sterilized equipment and high-quality inks to ensure strict hygiene, and its expert artists specialize in custom designs tailored to each guest’s style.

Sakura serves premium sushi, fresh sashimi, and flavorful wok dishes in a sleek, contemporary setting next to Van den Tweel Supermarket, creating a refined yet lively Asian-inspired dining experience.

Yes. Papagayo Beach Hotel & Resort Curaçao was honored with the Tripadvisor Travelers’ Choice Award 2024, reflecting consistently positive guest feedback over the past 12 months.

Yes. The Vacancies page states that Papagayo Curaçao is an equal-opportunity employer committed to creating an inclusive environment for all employees.

Yes. The Resort Pool Deck can be booked for private or corporate events—such as intimate weddings, dinners, or receptions—by contacting Papagayo’s Events Department for a customized proposal.

Yes. The salt-water infinity pool is LED-illuminated and the Beach Club remains open until 11:00 PM, so guests can enjoy night-time swimming.

Yes. American Airlines has announced a new direct route from Chicago to Curaçao, giving travellers a convenient non-stop option when flying to Papagayo Beach Hotel & Resort.

Upon check-in you will receive a Papagayo All-Inclusive Bracelet that identifies you as an all-inclusive guest. Wearing this bracelet is required at all restaurants and bars; without it you will not be served under the all-inclusive plan.

Papagayo uses personal data to provide and charge for accommodations and services, personalize your stay, respond to information requests, meet legal requirements, conduct market research, ensure safety, and test new products or services. Information is retained only as long as necessary to fulfil these purposes.

Each Lobby View Room provides approximately 48 square metres (about 516 sq ft) of space for up to two guests, including an indoor furnished balcony.

The resort’s events calendar shows that Papagayo Beach Fest takes place on the last Saturday of every month, offering guests and visitors a lively beachfront party atmosphere.

The Vacancies page highlights a vibrant resort and casino workplace, opportunities for professional growth, competitive employment conditions, and a supportive, diverse team culture focused on service excellence.

Openings may appear in Food & Beverage, Casino Operations, Sales & Reservations, Technical & Maintenance, Human Resources, and Transportation & Operations, as listed on the Vacancies page.

Yes. Papagayo Beach Club Bar lists a dedicated WhatsApp line at +5999 747 4333, allowing guests to send quick inquiries or reservation requests directly from their mobile devices.

MILK, located in Papagayo Beach Plaza, specialises in modern kids’ fashion, toys, accessories, and lifestyle essentials—providing families an on-site boutique just a short walk from the hotel and beach.

The event calendar highlights golden-hour happy hours, guided wine tastings, karaoke nights, themed dining experiences, and lively beach parties under the stars that repeat each week at Papagayo Beach Curaçao.

Yes. Blue Finn Charters operates a Friday Sunset Sailing Trip that departs at 5:30 PM from Papagayo, cruises along Caracas Bay, Fuik Bay, and Spanish Water while serving drinks, bites, and music on board, and docks back at 8:00 PM.

Oat Concept Store opens every day from 9:30 AM to 5:30 PM, stocking eco-friendly lifestyle items, beauty products, and home décor gifts steps from the hotel and beach.

Papagayo may process your name, gender, contact details, date and place of birth, nationality, passport or visa data, stay details (arrival and departure dates, services used), credit-card information (visible only to management), service preferences, special-request details (such as health conditions), feedback submitted through surveys or promotions, CCTV images, and technical data gathered from hotel Wi-Fi or key-card systems.

Papagayo keeps your information only for as long as necessary to fulfil the purposes outlined in its privacy policy, such as providing services, meeting legal obligations, and conducting quality assurance activities.

Yes. The website includes features that integrate external social-media platforms; these are activated only if you choose to use them, and the third parties may then identify you and link your website activity to your social-media profile.

Yes. The privacy policy notes that Papagayo collects information through closed-circuit television systems installed on the property for safety and security purposes.

The Challenge is open Monday–Friday from 6:00 AM to 9:00 PM and Saturday–Sunday from 8:00 AM to 2:00 PM.

All pools are open every day from 7:00 AM to 7:00 PM, unless temporarily closed for weather, maintenance, or safety reasons.

No. Resort guidelines state that outside food and beverages are not permitted in the pool areas.

Yes. Children must be accompanied and supervised by an adult at all times while using the pools.

Yes. Papagayo can organize breakfast delivered to a guest’s room or villa as part of its celebration gift options; simply email sales@papagayo.com with the date, preferred time, and any dietary notes, and the team will confirm the arrangement.

Yes. Fundiving Curaçao, located right beside Papagayo Beach Club, offers trial dives as well as a range of PADI certification courses that guests can book through the front office.

Explorer members receive a Papagayo welcome gift and welcome drink. Silver members (10,001–40,000 points) add a bottle of wine and a VIP Cabana for two. Gold members (40,001–80,000 points) also enjoy complimentary breakfast and lunch for two. Platinum members (80,001+ points) unlock free nights and exclusive discounts in addition to all lower-tier perks.

Yes. The accommodation list shows both a Three-Bedroom Garden View Villa and a Three-Bedroom Partial Ocean View Villa, giving mid-size families or groups an additional layout option beyond the two- and four-bedroom categories.

Yes. You may book a private transfer through reservations@papagayo.com or at the front desk. Be sure to notify your tour operator in advance so their shuttle does not wait unnecessarily at the airport.

Papagayo Beach Hotel welcomes guests of all ages; however, according to the House Rules section, anyone aged 13 years or older is counted and billed as an adult for room occupancy and meal pricing.

Yes. Fundiving Curaçao, the resort’s PADI-certified dive center, offers standalone rental of snorkel gear and full scuba-diving equipment so you can explore at your own pace.

Fundiving Curaçao is designated as a PADI 5 STAR IDC Dive Resort, meaning it meets PADI’s highest standards for instruction, guided dives, and dive-professional training.

Ocean Front Rooms provide approximately 35 m² of space and accommodate two guests in a king-size bed, with a sofa, minibar, walk-in rain shower, separate toilet, and a balcony offering direct sea views.

Members can access their Papagayo Rewards profile by clicking the dedicated log-in link or scanning the QR code provided on the Papagayo Rewards webpage; either option opens the sign-in portal where you enter your registered email and password.

Yes. The Pool & Beach information states that regular chairs are complimentary for all staying guests at Papagayo Beach Club.

No. Pool guidelines specify that, for everyone’s safety, glassware and diving are not permitted around any of the pools.

Papagayo Beach Bar runs a daily Happy Hour from 5:00 PM to 7:00 PM, during which house wines by the glass are available at half price.

Art by Eve, located in Papagayo Beach Plaza, offers handmade jewelry, art, porcelain, and décor items crafted with inspiration from Curaçao’s colors and stories, giving guests an easy place to pick up unique souvenirs without leaving the resort.

Yes. "Fishing" is listed among Papagayo’s guest activities, and the front desk can arrange local fishing trips so you can enjoy the sport while visiting Curaçao.

You accumulate Papagayo points with every direct booking made through the website or by email. Saved points can be exchanged for on-property extras during your stay or collected toward complimentary nights, depending on your balance.

Each VIP Cabana reservation is valid for a maximum of two people, and the space is held for 30 minutes after the scheduled start time.

No. All Papagayo Beach Hotel rooms and their balconies are designated non-smoking areas, as specified in the accommodation descriptions.

Ç-Spa provides on-site parking, secure lockers, and shower facilities so you can store belongings safely and freshen up before or after your treatment.

Yes. The Miss Netherlands beauty pageant brought its contestants to Curaçao, where they stayed at Papagayo Beach Hotel to prepare for the competition—demonstrating the resort’s ability to accommodate high-profile groups and events.

No. The privacy policy states that Papagayo’s website does not sell products or services for purchase by children and does not knowingly collect personal information from anyone under 18; minors may use the site only with the involvement of a parent or guardian.

Yes. The privacy policy explains that Papagayo may work with other companies to display advertisements it believes are relevant to you on its own website and on third-party sites, using information collected by Papagayo or external partners about your browsing activity.

Yes. Papagayo may outsource certain functions—such as market research or guest-service processing—to outside companies and will disclose only the personal information needed for those purposes; all such third parties are required to protect the data in line with Papagayo’s privacy policy.

Yes. The Challenge allows guests to work one-on-one with a skilled Personal Trainer, providing customised workout guidance in addition to the gym’s equipment and group classes.